Privacy policy

Information we collect

When you contact us or request service, we may collect your name, phone number, email address, service address, appointment preferences, and details about the electrical work you need. We may also collect basic technical information such as your browser, device, IP address, referring page, and pages visited.

How we use information

We use information to respond to requests, coordinate and confirm appointments, provide estimates and services, send service-related communications, maintain our records, protect the website, and improve our customer experience.

Text messages

If you choose to receive text messages, we may send appointment reminders and messages about your service request. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to receive texts is not a condition of purchasing services. Marketing messages require a separate optional consent.

We do not sell or share mobile numbers or text-message opt-in data with third parties for their own marketing or promotional use.

Service providers

We use service providers to operate the website, manage customer requests and appointments, and deliver communications. These may include UpSmith, ServiceTitan, Firebase, Plunk, and our website hosting provider. They may process information only as needed to provide services to us or as required by law.

Retention and security

We retain information for as long as reasonably necessary to provide services, maintain business and legal records, resolve disputes, and enforce agreements. We use reasonable safeguards, but no online service can guarantee absolute security.

Your choices

You may ask us to correct or delete information you provided, subject to legal and operational requirements. You can unsubscribe from emails using the instructions in the message and opt out of texts by replying STOP.

Children and policy updates

This website is not directed to children under 13. We may update this policy from time to time and will post the revised date on this page.